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Emotional intelligence (EI) is a superpower in both the professional and personal sphere. Investment in developing emotional intelligence yields many beneficial results – for yourself and your environment. This is especially crucial in the legal industry, given lawyers are traditionally perceived as cold and robotic. It’s a stereotype, sure, yet data mostly confirms this popular belief. This situation of low empathy and EI amongst lawyers is not only a mismatch between what people need and what they get. Worse, it creates many disadvantages for your business, career, finances and wellbeing. The good news is that being empathetic and emotionally intelligent can be learnt and improved upon. So, you can start with this post in which you’ll:
– find out what is emotional intelligence (EI) and its measure – EQ;
– read about the core trait of EI – empathy; and
– learn some useful tips for developing your emotional intelligence and empathy.
In an era where uncertainty is the only certainty, roles such as Legal Technology Solution Manager play a vital part in maintaining legal businesses’ viability. With a sustained focus on legal output standardisation, risk mitigation, data protection, legal services scalability, process advancement, and optimisation to sustain an integrated growth strategy, an LTSM will have to manage mixed, intercultural teams.
This type of work involves sharp interpersonal skills, such as networking skills and communication prowess. LTSMs will have to supervise legal tech operations and procedures in order to obtain cost efficiencies, risk containment, off the chart ROI, and client satisfaction. The proliferation of legal tech solutions grants LTSMs a greater negotiation power while, at the same time, puts them under pressure to legitimise their choice.
That is why LTSMs must demonstrate a selected set of skills that recommend them for such an influential role. Above all, the LTSMs must always stay connected to the industry’s grapevine, be ahead of the game, and virtually manage the future.
Here are some takeaways when it comes to networking and relationship building:
1. Base your networks on trust, diversity, and brokerage. This way, you will upgrade your level of information from what you know to whom you know.
2. Use your know-how to benefit your connections and use your connections to help your clients and peers. This way, networking will be more than a self-benefiting tool but rather a method to build long-lasting mutually beneficial relationships. In time, this network will expand to include connections of your connections, in an overall movement towards diversity and comprehensiveness.
3. Put your relationships to work: connect with as many people within the field as possible. This way, an ever-expanding niche network will emerge. But limiting to your professional network would be a mistake. Instead, try networking laterally, vertically, and horizontally and take advantage of the grapevine effect: valuable information can sometimes come from places you least expect.
4. Remember: you needn’t be an excessively outgoing person to frame your network. Making a bare effort to ask a question, connect (with) people, share relevant information are well-suited actions to engage, preserve, and nourish your network. Always remember the four “ups” when networking: read up, show up, listen up, and follow up!
Mark Cohen & Richard Susskind on Skills & Education for Legal Professionals and the UK vs US in 2020s (Event 3 in the Legal Geek’s The Uncertain Decade)
Hello, folks! As a refresher of the 3rd event in The Uncertain Decade series, we’re presenting the main takeaways in a visual form of a gallery with quotes and snippets of the wisdom from Mark Cohen and Richard Susskind. Predictions, observations, suggestions. Let us know if you like this new form of publishing on the blog (more visuals, less classic text).
Looking forward to comments and questions – get in touch! Thank you for reading.
Some 200,000 years ago, the Earth was brimming with individuals of the Homo genus, part of the Hominidae family. Weak and helpless, a human child, unlike many other animal infants, requires an entire group’s effort to be raised. Thus, collaboration is a surviving skill that has been intertwined in the very fabric of human society. What’s more, collaboration is an unmistakably quintessential trait of all members of the Homo Sapiens species, part of the Homo genus, one that led the Homo Sapiens to absorb, integrate or replace (according to some opinions) the other Homo species.
Human society was created and is upheld through socially coordinated cooperation. Organizing a state government, building a business, creating new technology, finding a new vaccine, or providing legal services usually requires the efforts of many people chasing a common goal. As seen above, the fact that people can coordinate their actions to develop qualitative innovation and reach human welfare implies that people may have innate psychological mechanisms that facilitate the coordination among individuals. That is why understanding such mechanisms is the cornerstone of human development and evolution.
Fostering collaboration in the workplace is a demanding process, but by all means worth it. The future will seemingly bring new challenges when it comes to organizing work and getting the job done. Progressive companies have already put in place methods of boosting collaboration and engraving it within their teams by using traditional and digital processes. If you want your company to prosper and your workforce to become super-efficient, you should promote a collaborative spirit among the team members and encourage them to push their limits when it comes to cooperation, innovation, and visionary thinking.